Frequently asked questions

A custom wig is a wig that is made specifically to meet your unique preferences and needs. It is tailored to your head measurements, style, and hair type.

To order a custom wig, visit our homepage under the 'Build A Custom Wig' banner. Please be sure to read all descriptions and please add necessary information to the notes at checkout.

A custom wig is made to your exact specifications, including styling., while Ready To Ship wigs are pre-made and come in standard sizes and style.

A glueless wig is a wig that can be worn without any glue. Our glueless wigs comes with adjustable elastic bands and wig combs.

Visit our “How to take head measurements” tab .

Our Processing time is 7-14. After this time has been fulfilled, your unit will be shipped & shipping is 2-3 business days.

We recommend you to deep condition your unit every 2-3 weeks. Using TRESemmé Rich Moisture Deep Conditioner with Hyaluronic Plex.